1200KM / simulation
T1213.004 Customer Relationship Management Software — Attack Simulation
Adversaries may leverage Customer Relationship Management (CRM) software to mine valuable information. CRM software is used to assist organizations in tracking and managing customer interactions, as well as storing customer data. Once adversaries gain access to a victim organization, they may mine CRM software for customer data. This may include personally identifiable information (PII) such as full names, emails, phone numbers, and addresses,…
Technique description
Adversaries may leverage Customer Relationship Management (CRM) software to mine valuable information. CRM software is used to assist organizations in tracking and managing customer interactions, as well as storing customer data. Once adversaries gain access to a victim organization, they may mine CRM software for customer data. This may include personally identifiable information (PII) such as full names, emails, phone numbers, and addresses,…
No compatible procedure was found in the pinned Atomic index. This is a support gap, not a finding of technical impossibility.
Official ATT&CK definition · Detection rules and anomaly models
Documented simulation candidates
No compatible documented candidate in the pinned snapshot. This is a support gap, not technical impossibility.
Connected ecosystem references
Linked tags
Detection and collection
Attack tools
No reviewed association in this snapshot.
Existing research
Pinned research references. No browser attack runner, live simulation result or validated detector is asserted. Source mappings and validation limits are preserved. ATT&CK / Atomic provenance · Detection provenance.